Leadership and Management
in the Hospitality Industry


HTM304
ISBN 0-86612-094-7; 12 chapters; ©1996; Softbound

Authors:
Robert H. Woods, Ph.D., CHRE, 
Michigan State University
Judy Z. King, President, 
Quality Management Services


Course book: Offers industry-based operational and management know-how. Holds students' attention with examples and clear explanations.

Student Manual:  Help guide students through their course.

Evaluation:
The student must complete twelve basic, self-scoring review quizzes, four progress tests and a comprehensive final examination.

Certificate:   Certificates are awarded form PDIT and AH&LA for students achieving a grade of 70% or better. Students with a grade of 90% or better earn a certificate "with honours."

Transcript:  Serves as a valuable reference for students seeking employment or applying to institutions of higher learning. A permanent record is kept on file at the Professional Development Institute of Tourism.

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Last Updated September 17, 2009