Hospitality
Facilities Management and Design
Course Description: This detailed textbook shows students how to keep every area of a
hotel property running smoothly. The book takes a systems approach to hospitality
facilities issues, while also providing a summary based on functional spaces within a
property. This revised edition features the latest information on facilities management
and design issues. Students will learn how technology can streamline operations
procedures, how to balance environmental concerns with guest satisfaction, and how to
communicate effectively with hotel engineering personnel .
Evaluation: The student must complete seventeen basic, self-scoring review
quizzes, four progress test, and a comprehensive final
examination.
Learning
Resource: Facilities Management, Third
Edition, by:
David
M. Stipanuk, Cornell University
Harold Roffmann,
CEOE, CHA
Learning Objectives: At the completion of this course, students should be
able to:
1. State the goals of maintenance management systems.
2. Describe the basic structure of water and wastewater systems.
3. Discuss the basic elements of human comfort and how HVAC systems affect
this comfort.
4. Explain the importance of colour rendition, safety, and emergency lighting
in lighting system design.
5. Explain factors in locating a laundry and selecting laundry equipment.
6. Describe special telephone services offered by hotels.
7. Outline how building design and maintenance affect safety.
8. Describe ways the hospitality industry can reduce the amount of
solid waste it generates.
9. Discuss food service equipment maintenance.
10. Describe various ways to reduce guestroom energy costs.
11. Discuss typical utilities used in hospitality facilities.
12. Describe the structural features of a surface parking lot.
13. Discuss the hotel development process.
14. Discuss food service facility layout.
15. Distinguish among types of hotel renovation.
Return to Program Options Page
|
