Your staff can increase front office efficiency and help sales grow with the knowledge gained from this course. Includes yield management techniques and the latest compute technology. Shows how front office activities and functions affect other departments and stresses how to manage the front office to ensure that your property's goals are met.

HTM338  Housekeeping Management

Students and supervisory staff will learn what it takes to manage this vital department. Provides a thorough overview, from the big picture of maintaining a quality staff, planning, and organizing, to the technical details of cleaning each area of the hotel..

HTM387  Hotel/Motel Security Management

Students and staff will learn about security issues, concerns and practices that affect your property on a daily basis. Cover the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, and more.

HTM468  Hospitality Industry Computer Systems

Gives employees a thorough understanding of hospitality computer technology and the management of information systems. Features applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. Employees learn to improve efficiency while serving guests better..

HTM250   Hospitality Supervision